Communication, communication, communication

Clear lines of communication are important in small businesses, as people must work together more closely than they do in large organisations. As the owner of a small business wearing many hats, it can be all too easy to exclude others when making plans for the business.

People tend to become paranoid when there is a lack of information being shared. They make up their own minds when not given timely and correct information – mostly what they think is wrong!.

It’s important for the boss to offer enough signals on how things are going, to decrease the background chatter and get everyone back to work.

Regular staff meetings – even informal end-of-week get togethers keep the team focused and pulling together.  This is particularly so as we enter the busiest time of the year, when heavier workloads and long hours can take their toll.