The quality of the feedback an employee receives is critical to employee
- Frequent employee complaints centre on these areas:
-lack of clarity about expectations,
-lack of clarity about earning potential,
-lack of feedback about performance,
-failure to hold scheduled meetings, and
-failure to provide a framework within which the employee perceives he can
One-on-one communication with top staff members will make employees feel valued and contribute to the smooth running of the organisation. This in turn leads to long-term employee retention.