Do you cater for Chinese tourists?

If you are the lucky recipient of Chinese Tour Groups – or would like to be – give a passing thought to the skills of your workforce.

Do your frontline staff have the skills to make you guests feel right at home?  In particular, Mandarin dialect skills?

Even a few words in Mandarin from your staff will go a long way towards a smooth visit from an ever-increasing tourist sector.

In 2015, AIBI will be offering an ONLINE WEBINAR SERIES hosted by one of our colleagues in Shanghai.  The course will offer basic spoken Mandarin tuition for frontline staff.  There will be the option to later expand upon the basic course, and study tours to Shanghai are also envisaged for the future.

Please contact Anne for all enquiries.