How to check ID

When checking ID for fraudulent, fake or defaced cards you and your staff should:

  • examine ID in well-lit areas where alterations will be more obvious (have an initial checkpoint at the front door)
  • ask patrons to remove ID from wallets and purses (and out of any clear plastic sleeve) for inspection
  • hold the ID in your own hands and take your time examining it
  • feel around the photo, birth date and edges of the card (wrinkles, bumps and air bubbles could mean the ID has been tampered with)
  • compare the photo with the patron presenting the ID (pay particular attention to distinguishing facial features – do they match?)
  • check that the date of birth on the ID confirms the patron is over 18 years (licences and some other forms of ID can be issued to minors)
  • ensure the ID includes a hologram or other security feature.