In case you haven’t noticed, OLGR has published two new Training Videos.
These are heaps better than the old videos we have been stuck with since 1999, and very good for training new entrants to the Industry. They will appear a bit laboured for the old hands – who shouldn’t need them anyway!
The first video is about refusing service to an unduly intoxicated young girl – watch it here.
The second video is about how to handle a friend/member who wants another drink for his over-the-top mate – watch it here.
Definitely a step in the right direction!