HD Video Training for RMLV – FAQ’s

Finally,  a cost-effective, compliant and user-friendly way to renew your RMLV

HD Video Training is the closest thing to real-life training yet developed

  • Interact one-on-one with your trainer and your fellow participants
  • Complete quizzes and interactive exercises on the fly
  • Nothing to ‘take home and do later’
  • Nothing to download and install
  • Complete all the requirements in one day


Who gains the most from this course?

  • Professionals who have been in the Hospitality Industry for several years
  • Previous holders of the RMLV Certificate who have let it lapse
  • Busy Managers with no time to sit in training for two days
  • Interstate workers who wish to move to Queensland for a new job
  • Remote workers who can’t easily access face-to-face training

What technology do I need to have?

  • A stable internet connection
  • A laptop computer with a built-in camera OR a desktop computer with a webcam installed

What if I’m not very tech-savvy?

  • If you can click on a link in an email, you can participate in this course

What does it cost?

  • For regular courses (every Tuesday) – $350.00
  • Discounts apply for 2 or more participants from the one workplace, and for previous clients

How can I pay?

At the foot of any page of this website, you can click to pay securely by credit card, PayPal or direct deposit.

  • If you wish, you can pay by card over the phone.  Telephone the Office (07) 5452 9836 for details

When will I get my Certificate?

  • Digital Certificate will be sent by email the next working day
  • Hard copy sent by Australia Post Overnight bag – tracking available

Any other questions?

  • Speak to a human (Maria) in the Office.  She will direct you to a Trainer if necessary