Managing Risk in the Food Services Industry

The following provides practical guidance to assist persons conducting a business or undertaking (PCBUs) in the food services industry to meet their work health and safety duties. The food services industry includes businesses that prepare and serve food, such as restaurants, cafés, clubs, bars, pubs, fast food outlets… There can be significant health and safety … Read more Managing Risk in the Food Services Industry

Tips on how to hire and keep good staff

Improve job advertisements by selling the benefits Most ads are selfish and ask for ‘creative, hard-working, committed team players’ who are ready to work every weekend. Basic marketing tells us that people listen to radio WIIFM (what’s in it for me). Sell your easy parking or transport links, flexible roster, modern kitchen, efficient systems, good … Read more Tips on how to hire and keep good staff

Support our Industry – employ an apprentice or trainee

The Boosting Apprenticeship Commencements wage subsidy supports businesses to take on new apprentices and trainees, to build a pipeline of skilled workers to support sustained economic recovery. Through the subsidy, any business  that engages an Australian Apprentice between 5 October 2020 and 31 March 2022 may be eligible for a subsidy of 50 per cent … Read more Support our Industry – employ an apprentice or trainee

What are the most important job-skills for 2021?

Managing Director at Adecco Australia, Kelly Van Nelson, explains: “The best line of defence you can have for your career is to ensure you’re constantly upskilling and moving away from the misconception that once you’ve completed your degree in your early 20’s, you’ve “arrived” at your destination.  With every new skill, you have the potential … Read more What are the most important job-skills for 2021?

Hospitality – Home of stress!

Perhaps the worst Management stressor in a Hospitality setting is the sudden departure of a key staff member – for example a Chef – especially an Executive Chef. If he/she has been in charge of recipe development, do your signature dishes leave also? Of course it is a breach of fiduciary duty for this to … Read more Hospitality – Home of stress!

Minimising cyber risks

Cyber security breaches are a rising threat to the everyday functions of small businesses. Australia’s national Notifiable Data Breaches scheme found over half of the 245 breaches in the three months to June 2019 were deliberately crafted to exploit known vulnerabilities for financial or other gain. Before it is too late, there are easy-to-implement strategies … Read more Minimising cyber risks

Tackling workplace violence

It can happen anywhere This checklist aims to help employers develop their own violence prevention policies and procedures, and help employees better understand the strategies and initiatives they can use to protect themselves. Research suggests that an effective violence prevention policy is multi-faceted and incorporates a range of strategies after considering individual, organisational and situational … Read more Tackling workplace violence

Labour Hire Licensing Act and Security Providers

The Office of Industrial Relations (OIR) enacted new legislation in July this year, that changed the Labour Hire Licensing Act 2017. If your venue employs the services of a security firm, this new legislation could affect you. Under the Act, a security firm providing a licensed premises with security staff may be classified as a labour … Read more Labour Hire Licensing Act and Security Providers

When to renovate your premises

More often than not, renovations are completed as a “catch up” to the standard of a local competitor. Knowing your market well and what your competitors are offering can assist in getting ahead of the game and positioning your venue as the market leader rather than following the local trend. Remember your competitors are not … Read more When to renovate your premises

Have you forgotten your RSA rules about MINORS?

In spite of the fact that the LAW has been changed for many years now, we still hear about Pubs and Clubs refusing admittance to Exempt Minors and their guardians, as well as exempt minors being refused soft drink at the bar. It’s no use to say “It’s our House Policy”  to do such and … Read more Have you forgotten your RSA rules about MINORS?