A Leader sets the goals. A Manager achieves them.

Take these tips to boost your leadership skills today: Set goals: Start by setting clear goals and timeframes for achieving them. Then create a crystal clear roadmap for your team so that every person in your team knows what has to be done and by when. Be passionate: You then need to be passionate about … Read more A Leader sets the goals. A Manager achieves them.

Training benefits YOUR BUSINESS

Investing time and money in the training, skills and knowledge of your employees can greatly benefit your business through: increased employee motivation increased morale and staff retention (by offering training to your staff you can build a sense of worth and increase staff retention levels) attracting more skilled employees (by being recognised as an employer who provides … Read more Training benefits YOUR BUSINESS

Training Register Confusion

OLGR’s latest Red Tape Reduction provision states that a Register of staff trained in RSA no longer needs to be kept – HOWEVER: all licensees are required to keep current copies of current training course certificates or Statements of Attainment for staff the copies must be made available at the premises for inspection by an OLGR … Read more Training Register Confusion

Is anyone you know eligible for Training under the Certificate III Guarantee?

The Certificate III Guarantee aspires to get all Queenslanders without a Cert III level qualification, enrolled and studying – while the training subsidy lasts. So this applies to School Leavers, existing workers,  or new hires – as long as they don’t already have a qualification at this level – qualifications obtained at school don’t count. Their … Read more Is anyone you know eligible for Training under the Certificate III Guarantee?

Subsidised training for existing workers and Bosses.

Although the Government has ceased to fund training for existing workers and Bosses, there are still some avenues left for cheaper (but not free) qualifications to be attained by R.P.L. (recognition of prior learning). Candidates need a good history of employment across the industry, preferably lots of good references, and an ongoing love of Hospitality.  School … Read more Subsidised training for existing workers and Bosses.

Language, Literacy and Numeracy – a disaster waiting to happen

A couple of scary training sessions we ran this year included a fair proportion of students who were functionally illiterate.  How can this happen in Australia in 2013? One cohort included school children whose parents refused to have them diagnosed –  as in        “I don’t want my child labeled.” News Flash – these students are … Read more Language, Literacy and Numeracy – a disaster waiting to happen

If I train them they will leave….

Let’s face it – Good Staff who are not developed, recognised and promoted will leave anyway. It is NOT enough to just support training for your staff and then forget about them.  People work for RECOGNITION, more than monetary rewards. So be sure to encourage staff to continually update their skills, and recognise each success … Read more If I train them they will leave….

Communication, communication, communication

Clear lines of communication are important in small businesses, as people must work together more closely than they do in large organisations. As the owner of a small business wearing many hats, it can be all too easy to exclude others when making plans for the business. People tend to become paranoid when there is … Read more Communication, communication, communication