Subsidised training for existing workers and Bosses.

Although the Government has ceased to fund training for existing workers and Bosses, there are still some avenues left for cheaper (but not free) qualifications to be attained by R.P.L. (recognition of prior learning). Candidates need a good history of employment across the industry, preferably lots of good references, and an ongoing love of Hospitality.  School … Read more Subsidised training for existing workers and Bosses.

Language, Literacy and Numeracy – a disaster waiting to happen

A couple of scary training sessions we ran this year included a fair proportion of students who were functionally illiterate.  How can this happen in Australia in 2013? One cohort included school children whose parents refused to have them diagnosed –  as in        “I don’t want my child labeled.” News Flash – these students are … Read more Language, Literacy and Numeracy – a disaster waiting to happen

If I train them they will leave….

Let’s face it – Good Staff who are not developed, recognised and promoted will leave anyway. It is NOT enough to just support training for your staff and then forget about them.  People work for RECOGNITION, more than monetary rewards. So be sure to encourage staff to continually update their skills, and recognise each success … Read more If I train them they will leave….

Communication, communication, communication

Clear lines of communication are important in small businesses, as people must work together more closely than they do in large organisations. As the owner of a small business wearing many hats, it can be all too easy to exclude others when making plans for the business. People tend to become paranoid when there is … Read more Communication, communication, communication