A new focus for Gaming Audits

OLGR has rolled out changes to its gaming machine audit and inspection program. These changes bring a greater focus on discussing harm minimisation strategies implemented by licensees. The strategies should ensure that gambling harm minimisation measures at the venue are focused on early intervention and prevention with clear avenues for help available. Increased focus on … Read more A new focus for Gaming Audits

Remote gambling self-exclusions

Self-exclusion is a practical tool that can assist individuals to minimise their potential for gambling-related harm. This process allows individuals to self-exclude from one or more venues through a Gambling Help Service (GHS) without physically attending the venues. Should one of your patrons use this new tool, a GHS will contact your venue to identify … Read more Remote gambling self-exclusions

Two-up on Anzac Day

On February 2012, an amendment to the Charitable and Non-Profit Gaming Act 1999 commenced as a result of the Charitable and Non-Profit Gaming (Two-up) Amendment Act 2012. This amendment allows for two-up to be played legally in a licensed RSL or Services club on Anzac Day, or another day that is significant to the remembrance … Read more Two-up on Anzac Day

Support Responsible Gambling Awareness Week at your venue

How does your gambling stack up? This is the question OLGR is posing to Queensland gamblers during Responsible Gambling Awareness Week (RGAW) 2018, which is being held from 30 July to 5 August. Every year RGAW aims to encourage gamblers to stay within their limits and highlights support available to people who feel that gambling … Read more Support Responsible Gambling Awareness Week at your venue

NEW COURSE – Hospitality compliance skill set

HOSPITALITY COMPLIANCE SKILL SET Maybe in your current employment you no longer need your RMLV to be kept up-to-date? For example, you may be involved in a: Small restaurant which does not open after midnight Small Club with under 2,000 members Certain type of watercraft which serves a limited range of alcohol So how do … Read more NEW COURSE – Hospitality compliance skill set

When can Gaming Licensees pay winnings over $10,000? Your obligations under AUSTRAC.

Under Australia’s anti-money laundering and counter-terrorism financing laws, gaming licensees cannot pay winnings of $10,000 or more until they have collected and verified required information about the customer. For individuals, licensees will need to collect the customer’s full name, date of birth and current residential address. Licensees must then verify the customer’s full name and … Read more When can Gaming Licensees pay winnings over $10,000? Your obligations under AUSTRAC.

New “gambling too much?” material is available

During July 2014, licensees would have received new player information, odds of winning and ‘Gambling too much?’ in-venue display material from the Office of Regulatory Policy. We remind all licensees of their obligation to make the material available to their customers by displaying them in prominent locations at their venue, as required by the Queensland … Read more New “gambling too much?” material is available

OLGR website to be decommissioned in September

OLGR is one of the first agencies to jump on board the Queensland Governments one-stop shop plan which aims to make government services simpler, clearer and faster for all Queenslanders. In September 2014, OLGR will decommission its website and distribute its information across the Department of Justice and Attorney-General (DJAG) website, the new and innovative … Read more OLGR website to be decommissioned in September

Support the Southern Cross University Research on the use of Social Media and Gambling

The Southern Cross University Centre for Gambling Education and Research (CGER) is conducting a world leading study to examine the intersection, convergence and cross over between social media, social gaming, and gambling. OLGR encourages members of the industry to support this research. A survey will aim to identify and describe how Australians are using new … Read more Support the Southern Cross University Research on the use of Social Media and Gambling