Tips to refuse service

At some point all liquor licensees will be faced with a decision about refusing to serve alcohol to a patron. Whether this decision is based on legal or safety requirements, it is important to deliver a consistent message that all patrons understand. We have always stressed that the best results in keeping your venue safe, … Read more Tips to refuse service

Compliance Checklist

Compliance checklist OLGR Compliance Officers check Approved Managers, licence conditions, CCTV, fire equipment and safety exits. They also inspect liquor advertising, harm minimisation signage, registers, the location of ATMs, gaming advertisements and whether gaming machines can be seen by passers by. A compliance checklist has been developed to help licensees understand what OLGR Officers look … Read more Compliance Checklist