Clear communication of plans is difficult at the best of times for leaders. Having to do so in times of uncertainty, when the information on which those plans rely is constantly shifting, is even more so. Today, leaders are having to create trust and communicate their responses to the COVID-19 pandemic amid rapidly changing information … Read more Opening up. What to do if a COVID-positive patron visits your premises
The Gaming Machine Act 1991 requires that all gaming machine licence holders have in place a gaming-related compliance program that meets minimum standards. The purpose of these minimum standards is to ensure that existing and new licensees have in place documented systems and controls to assist them in meeting their obligations under the Gaming Machine … Read more Guideline for gaming-related compliance programs
The following provides practical guidance to assist persons conducting a business or undertaking (PCBUs) in the food services industry to meet their work health and safety duties. The food services industry includes businesses that prepare and serve food, such as restaurants, cafés, clubs, bars, pubs, fast food outlets… There can be significant health and safety … Read more Managing Risk in the Food Services Industry
These amendments to the Liquor Act 1992, Gaming Machine Act 1991 and Police Powers and Responsibilities Act 2000 were the second phase of the government’s legislative response to the final evaluation report of the Tackling Alcohol Fuelled Violence Policy. Some of the amendments to this Policy which came into effect on 7th April are as follows: Staff and Contractors who control … Read more Latest amendments to Tackling Alcohol Fuelled Violence Policy
With education largely going online these days – thanks to you-know-what – we rarely see face-to-face courses being offered any more. However, due to popular demand, we are running a one-off RMLV Course in Coolum on Wednesday 24th March (8.30am – 6.30pm). M/T, Lunch, A/T – Workbooks – Assessment – all provided. This course is … Read more Face-to-face RMLV Training. Rare opportunity!
Self-exclusion is a practical tool that can assist individuals to minimise their potential for gambling-related harm. This process allows individuals to self-exclude from one or more venues through a Gambling Help Service (GHS) without physically attending the venues. Should one of your patrons use this new tool, a GHS will contact your venue to identify … Read more Remote gambling self-exclusions
It goes without saying that every business which prepares food for sale to the public must have a Food Safety Supervisor. Have you checked on the whereabouts and qualifications of your relevant staff recently? A food safety supervisor should be located on the premises or should be able to be contacted by the local government … Read more Food Safety Supervisor Requirements
Finally, a cost-effective, compliant and user-friendly way to renew your RMLV HD Video Training is the closest thing to real-life training yet developed Interact one-on-one with your trainer and your fellow participants Complete quizzes and interactive exercises on the fly Nothing to ‘take home and do later’ Nothing to download and install Complete all the … Read more HD Video Training for RMLV – FAQ’s
On February 2012, an amendment to the Charitable and Non-Profit Gaming Act 1999 commenced as a result of the Charitable and Non-Profit Gaming (Two-up) Amendment Act 2012. This amendment allows for two-up to be played legally in a licensed RSL or Services club on Anzac Day, or another day that is significant to the remembrance … Read more Two-up on Anzac Day
The Queensland Government has produced a new proof-of-age card to replace the Adult Proof of Age Card. Named the ‘Photo Identification Card’, it will be available to people 15 years and over from 1 April 2019. Beware of accepting these at your venue as staff can no longer assume that the holder is over 18, … Read more New proof of age card – beware!