Refusal of service

Victoria joins the fold!

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As part of the Liquor and Gambling Legislation Amendment Bill 2018, the Victorian Government expects to close a loophole that allows minors to drink on licensed premises with parental permission. A current provision in the state’s Liquor Act allows parents to purchase an alcoholic beverage for teenagers on licensed premises when it is to be consumed with … Read more Victoria joins the fold!

Tips to refuse service

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At some point all liquor licensees will be faced with a decision about refusing to serve alcohol to a patron. Whether this decision is based on legal or safety requirements, it is important to deliver a consistent message that all patrons understand. We have always stressed that the best results in keeping your venue safe, … Read more Tips to refuse service