New proof of age card – beware!

The Queensland Government has produced a new proof-of-age card to replace the Adult Proof of Age Card. Named the ‘Photo Identification Card’, it will be available to people 15 years and over from 1 April 2019. Beware of accepting these at your venue as staff can no longer assume that the holder is over 18, … Read more New proof of age card – beware!

How does your alcohol marketing stack up?

The ABAC responsible alcohol marketing code exists to ensure that alcohol advertising does not conflict with, or detract from, responsible and moderated merchandising and use of alcohol. It also works to discourage underage drinking. Under the code, advertisements for alcohol beverages must: present a mature, balanced and responsible approach to the consumption of alcohol beverages not have … Read more How does your alcohol marketing stack up?

Easter Trading

The Law states that on Good Friday (April 19), you can sell or supply alcohol from 10am to midnight only in conjunction with a meal (in a part of the premises ordinarily set aside for dining if the meal is prepared, served and intended to be eaten on the premises) and patrons can purchase alcohol … Read more Easter Trading

Correct temperature for storage and service of red wines

Australians have spent a lifetime keeping their white wine chilled in the fridge and red wine in the cupboard or on the wine rack at room temperature, and it is no different for many of our casual restaurants and cafes across the nation. Eight out of 10 Australians drink their red wine ‘at room temperature.’ … Read more Correct temperature for storage and service of red wines

New ‘Responsible Service’ Videos from OLGR

In case you haven’t noticed, OLGR has published two new Training Videos. These are heaps better than the old videos we have been stuck with since 1999, and very good for training new entrants to the Industry.  They will appear a bit laboured for the old hands – who shouldn’t need them anyway! The first video … Read more New ‘Responsible Service’ Videos from OLGR

‘Gluten Free’ food preparation accreditation program proposed

It’s no secret that the demand for gluten-free menu items is larger today than it has ever been. Coeliac Australia estimates that one million Australians are currently following a gluten-free diet, and smart foodservice operators and restaurateurs have risen to the challenge by developing dishes that far exceed the stock standard steak and salad offering. … Read more ‘Gluten Free’ food preparation accreditation program proposed

RSA – 3D Webinar Training

Are you looking for a more effective solution to the current RSA online training debacle? Are you confident of your staff’s ability to resolve common RSA-related issues? Would you leave your business in the hands of a person who only has an ‘online training’ RSA certificate? Do you even know for sure that the person … Read more RSA – 3D Webinar Training

Ongoing RSA Training

The Office of Liquor and Gaming Regulation (OLGR) launched an investigation after the Queensland Police Service (QPS) were called to the premises on 12 January 2015, following a complaint that people were heavily intoxicated outside the venue. The subsequent investigation found the bartender had continued to serve  2 patrons while they showed signs of being unduly intoxicated. … Read more Ongoing RSA Training

Festive Season Rules

OLGR has kindly supplied us with a rundown on the terms and conditions of trading throughout the festive season: Christmas Eve On Christmas Eve, the sale and supply of alcohol must finish at 12 midnight regardless of whether you have approved extended trading hours that allow for later trading. Patrons must finish alcoholic drinks by … Read more Festive Season Rules

Is cash leaking out through the cracks?

At a time when we are all being asked to do more with less, it makes sense to stop the small everyday cash leaks, which taken all together, can lead to a substantial drain on resources. First up – CHEMICALS.  In our role as Food Safety Supervisor Trainers, we often find a vast store of … Read more Is cash leaking out through the cracks?