New proof of age card – beware!

The Queensland Government has produced a new proof-of-age card to replace the Adult Proof of Age Card. Named the ‘Photo Identification Card’, it will be available to people 15 years and over from 1 April 2019. Beware of accepting these at your venue as staff can no longer assume that the holder is over 18, … Read more New proof of age card – beware!

NEW COURSE – Hospitality compliance skill set

HOSPITALITY COMPLIANCE SKILL SET Maybe in your current employment you no longer need your RMLV to be kept up-to-date? For example, you may be involved in a: Small restaurant which does not open after midnight Small Club with under 2,000 members Certain type of watercraft which serves a limited range of alcohol So how do … Read more NEW COURSE – Hospitality compliance skill set

New ‘Responsible Service’ Videos from OLGR

In case you haven’t noticed, OLGR has published two new Training Videos. These are heaps better than the old videos we have been stuck with since 1999, and very good for training new entrants to the Industry.  They will appear a bit laboured for the old hands – who shouldn’t need them anyway! The first video … Read more New ‘Responsible Service’ Videos from OLGR

RSA – 3D Webinar Training

Are you looking for a more effective solution to the current RSA online training debacle? Are you confident of your staff’s ability to resolve common RSA-related issues? Would you leave your business in the hands of a person who only has an ‘online training’ RSA certificate? Do you even know for sure that the person … Read more RSA – 3D Webinar Training

Do I need to renew my RMLV training?

There has been a huge amount of misinformation and confusion surrounding this question in the popular press, largely due to the ‘Red Tape Reduction’ initiative which applies to cafes and small clubs.  Here are the facts: YES – you DO have to have a current RMLV Certificate if you are one of the following: An … Read more Do I need to renew my RMLV training?

Ongoing RSA Training

The Office of Liquor and Gaming Regulation (OLGR) launched an investigation after the Queensland Police Service (QPS) were called to the premises on 12 January 2015, following a complaint that people were heavily intoxicated outside the venue. The subsequent investigation found the bartender had continued to serve  2 patrons while they showed signs of being unduly intoxicated. … Read more Ongoing RSA Training


Who needs to be RSA trained? The following people must complete RSA training within 30 days of starting employment: the licensee (if an individual) any member of staff of a licensed premises who is involved in the service or supply of liquor at the premises. This means approved managers, bartenders, glass collectors, floor staff, room … Read more RSA CERTIFICATES – AGAIN!

Staff refresher in RSA – Free to AIBI clients

Are you ‘over’ having to keep your staff up to date with all the changes to the Liquor Act? Don’t you wish that someone else would do this for you (at no charge of course)? NOW YOU HAVE IT! Follow this LINK to the RSA page on our website.  Scroll down to the end of the … Read more Staff refresher in RSA – Free to AIBI clients

New face-to-face RSA training available for low-risk venues

We are concerned at the implications for low risk venue owners under the Red Tape Reduction guidelines. Even though small venues which don’t trade after midnight are STILL EXPECTED TO ABIDE BY THE LIQUOR ACT, there is no requirement to have staff trained in RMLV. This reduces a short-term monetary burden on the venue, but … Read more New face-to-face RSA training available for low-risk venues