Managing conflict in the workplace

This is one of the most important aspects of effective leadership, and something your management team will learn a lot about when they enrol in one of our conflict management courses on the Sunshine Coast. When conflict arises in the workplace, it falls on team leaders to mediate and come up with a solution. Leaders … Read more Managing conflict in the workplace

Face-to-face RMLV, Food Safety Supervisor and Food Costing Courses

While many courses are very well provided online these days, we’ve found that some give a better result in face-to-face mode. For example our ‘Design and cost menus’ one-unit module gives you an accredited skill in just one day of moderately hard work (!) Just like an RMLV Certificate, this training may be transferred across … Read more Face-to-face RMLV, Food Safety Supervisor and Food Costing Courses

What are the most important job-skills for 2021?

Managing Director at Adecco Australia, Kelly Van Nelson, explains: “The best line of defence you can have for your career is to ensure you’re constantly upskilling and moving away from the misconception that once you’ve completed your degree in your early 20’s, you’ve “arrived” at your destination.  With every new skill, you have the potential … Read more What are the most important job-skills for 2021?

Minimising cyber risks

Cyber security breaches are a rising threat to the everyday functions of small businesses. Australia’s national Notifiable Data Breaches scheme found over half of the 245 breaches in the three months to June 2019 were deliberately crafted to exploit known vulnerabilities for financial or other gain. Before it is too late, there are easy-to-implement strategies … Read more Minimising cyber risks

HD Video Training for RMLV – FAQ’s

Finally,  a cost-effective, compliant and user-friendly way to renew your RMLV HD Video Training is the closest thing to real-life training yet developed Interact one-on-one with your trainer and your fellow participants Complete quizzes and interactive exercises on the fly Nothing to ‘take home and do later’ Nothing to download and install Complete all the … Read more HD Video Training for RMLV – FAQ’s

Two more Outlaw Motorcycle Gangs identified

Recently two more organisations Mongrel Mob and Satudarah have been declared as ‘identified organisations’ – outlaw motorcycle gangs. It is illegal for a person to enter a licensed venue if they are wearing or carrying prohibited items – this will now include items related to Mongrel Mob and Satudarah. Prohibited items, as defined in the Liquor Act 1992, include items of clothing … Read more Two more Outlaw Motorcycle Gangs identified

Ignore at your own risk!

Research by Safe Work Australia indicates that victims of harassment experience higher levels of emotional exhaustion, psychological distress and depression. They also incur lower levels of job satisfaction and work engagement and a greater desire to leave. Yet unfortunately, barely a day goes by without the media reporting about an alleged incident. While the prevalence … Read more Ignore at your own risk!

Correct temperature for storage and service of red wines

Australians have spent a lifetime keeping their white wine chilled in the fridge and red wine in the cupboard or on the wine rack at room temperature, and it is no different for many of our casual restaurants and cafes across the nation. Eight out of 10 Australians drink their red wine ‘at room temperature.’ … Read more Correct temperature for storage and service of red wines

Japanese scientists discover bacteria in hairspray

Scientists in Japan have discovered a new species of bacteria that can live in hairspray, according to the results of a study published in the March (2016) issue of the International Journal of Systematic and Evolutionary Microbiology. “Contamination of cosmetic products is rare but some products may be unable to suppress the growth of certain … Read more Japanese scientists discover bacteria in hairspray

New ‘Responsible Service’ Videos from OLGR

In case you haven’t noticed, OLGR has published two new Training Videos. These are heaps better than the old videos we have been stuck with since 1999, and very good for training new entrants to the Industry.  They will appear a bit laboured for the old hands – who shouldn’t need them anyway! The first video … Read more New ‘Responsible Service’ Videos from OLGR